Our test of FitBit for use by the blind and visually impaired continues. My friend’s device didn’t sync so I abandoned the first test (the band was too small anyway). I have since borrowed my family’s FitBit (same model) which has been working flawlessly from the very beginning, so they say, and went through the hoops to get it working on my computer, both with my account and theirs. The only positive progress is that the FitBit Connect menu from the system tray is friendly and accessible. So JAWS can confirm the dongle is connected properly. Unfortunately, activating the sync button opens the FitBit Connect application and does not actually start the sync automatically. The FitBit Connect application is written without a shred of accessible design for text-to-speech. So if you rely on speech, you’ll have to get help. Neither my nor my family member’s FitBit dashboard shows the data from yesterday that was collected on the FitBit HR. It goes to show that even sighted users have problems with the configuration of the FitBit. My family member has several months of data he has been successful in uploading from this device on his computer however neither JAWS nor Window-Eyes is able to get the sync to work in order to add to this existing data, nor for that matter view any of the history in the latest Firefox and IE8. It is astonishing to see how unfriendly FitBit actually is. The reports are all true. Until something comparable comes out, the testing will continue to develop accessible workarounds.